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Get 10% OFF with the code FIRSTORDER!

About us

Get to Know Tilly &  Family 

Handmade in the UK

Luxurious, affordable and natural dog care products that are handmade with love in the UK's Magical West Country, a perfect place for dog walks.

Sustainably produced

We prioritise dogs' well-being & environmental protection by sourcing eco-friendly ingredients and striving for plastic-free packaging.

Made by pet owners, for pet owners

Tilly and Family began with a love for dogs, offering products and insights to foster the bond, love and responsibility of pet ownership.

Created with pet well-being in mind

Tilly and Family’s commitment to well-being extends from creating chemical-free, natural shampoo bars for dogs to general doggy care including those with sensitive skin.

Get to
know us . . .

Welcome to Tilly & Family, a family-owned business passionate about providing high-quality dog care products that are both safe and effective for your dogs. Our journey began with a simple desire to create products that we would feel confident using on our own beloved pets. 

Today, we continue to uphold that commitment to excellence, striving to make a positive difference in the lives of dogs and their owners everywhere. 

Our workshop

Our passionate team is comprised of dog lovers and industry experts dedicated to formulating the best natural products for your pets.

 From our founders and product developers to our customer service representatives and fulfilment specialists, each member of our team plays a vital role in ensuring the success of our company and the satisfaction of our customers, both doggies and owners alike.

Using Natural Ingredients

We are committed to using only the finest natural ingredients in our products, free from harsh chemicals and additives.


We strive to minimise our environmental impact by using eco-friendly packaging and implementing sustainable practices throughout our operations.

Ethical Standards

We adhere to strong ethical standards, ensuring fair treatment of our employees, suppliers, and partners.

Customer Satisfaction

We are dedicated to providing exceptional customer service and delivering products that meet or exceed our customers' expectations.

Continuous Improvement

We are constantly innovating and improving our products and processes to better serve the needs of our customers and their pets

Pure Goodness, Handcrafted with Care 

At Tilly & Family, we take pride in presenting our exquisite range of all natural dog shampoo bars – a testament to the pure goodness that nature offers.

Our values

At Tilly & Family, we are guided by a set of core values that define who we are and how we operate as a company. Integrity, transparency, and compassion are at the forefront of everything we do. We believe in: 

Watch our FAQ video to learn more!

Do you have a question?

Reach out to our friendly team and we'll gladly help

Email Us

Call Us

01225 967777

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